Anyone can describe a method.Fewer can show you the build.
We're an operations consultancy that ships software. The clearest way to judge how we'd build for you is to look at something we built for ourselves, in full: the architecture, the integrations, the tests and the parts that were hard. That's DarkBird, and it runs in production today.
Labor estimates that get smarter after every job.
Technical service firms quote labor from memory and a spreadsheet, then find out months later how wrong they were. We built the system that closes that loop: encode what the work actually takes, quote from it, then feed real hours back so the next estimate is better than the last.
What it proves
A portfolio piece is only useful if it maps to the work you're actually hiring for. Here's what building and running DarkBird demonstrates about each part of our practice, and where the evidence sits.
AI that's measured, not assumed
Most AI projects ship on a demo and a good feeling. We built a scoring harness first, measured the AI's accuracy against a fixed set of real cases, then changed things and measured again.
Cut cost per interaction 70% and caught two production bugs that code review missed. AI integrationBuilt to run without us
Every change runs through automated type checks, a full test suite and browser tests before it can ship. Not because someone asked for it, but because software you can't safely change is software you've rented, not owned.
642 automated tests across 56 files, plus 29 browser test suites, on every change. Custom app developmentSystems that talk to each other
ConnectWise, HaloPSA and HubSpot connected so an estimate becomes a real project plan without anyone retyping it. Credentials encrypted, never exposed to the browser.
Quote to delivery, with the data entered once. Software stack optimizationDocumentation that can't go stale
We say process knowledge should be written down and findable. So we wired the build to enforce it: ship a feature without documenting it and the build fails. Documentation stops being a promise and becomes a rule.
Every settings screen and API tool is provably documented, or the build goes red. Coaching & enablementHave something that should exist but doesn't?
Start with the workflow that annoys you most. We'll tell you honestly whether it needs software, a better process, or nothing at all.
Book a free process review